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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jordan Cox

Jordan Cox

August 4, 2026

5  out of  5
rating by Jordan Cox
"Melanie was amazing!! She was on top of everything quickly and saved me a ton of money."
We responded:
"Jordan, thank you for taking the time to leave us a review! I'm glad to hear that Melanie was able to assist you efficiently and help you save money. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
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Kate LaMothe

July 30, 2026

5  out of  5
rating by Kate LaMothe
"Melanie Cox was amazing and extremely helpful when getting my insurance set up. It was an easy and quick process!"
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Bizzy

July 29, 2026

5  out of  5
rating by Bizzy
"The lady was very sweet and gave the best price she could give me and Mary off my renters insurance, which was very cheap. I definitely recommend going to them very nice and easy people to deal with."
Profile photo of Jayden Ball

Jayden Ball

July 28, 2026

5  out of  5
rating by Jayden Ball
"Maddie was very nice and helpful! She worked together with us to quote multiple cars until we found the right one. Thanks!"
Profile photo of Crystal Ball

Crystal Ball

July 27, 2026

5  out of  5
rating by Crystal Ball
"Maddie Milewski Helped me tremendously. She’s always been so kind and patient. She helped me with getting my son started on insurance and then helped quote multiple options with purchasing his first car. We’re so grateful for her help."
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Brie C

July 27, 2026

5  out of  5
rating by Brie C
"Melanie was so helpful!! I called and she quickly got me exactly what I needed"
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Jackson McDonald

July 23, 2026

5  out of  5
rating by Jackson McDonald
"Agent Maddie Milewski did an amazing job helping me set up my renters insurance. Very kind and friendly, and very easy process all together. Would recommend!"
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Jacob Kahler

July 22, 2026

5  out of  5
rating by Jacob Kahler
"Melanie was great to work with and answered all my questions and walked me through all of the pricing and plan options! I’m really thankful she was able to help me and made changing policies really easy!"
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Sean Beam

July 20, 2026

5  out of  5
rating by Sean Beam
"Maddie took care of my friend and I and did a fantastic job getting us renter’s insurance at a great price!"
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Shane Gray

July 15, 2026

5  out of  5
rating by Shane Gray
"Melanie Cox was fantastic, thorough, and persistent in assisting me to get set up with auto and renters insurance much cheaper than I was previously paying. Highly recommend!"
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Alex Childers

July 14, 2026

5  out of  5
rating by Alex Childers
"Melanie was so easy to communicate with and made purchasing renter’s insurance so smooth! She was exceptionally friendly and a lovely first impression for someone moving down to Louisville for the first time. Highly recommend!"
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Emily Digenis

July 14, 2026

5  out of  5
rating by Emily Digenis
"Kathy Davis exemplifies the entire work ethic of this office. She is diligent, hard working, and thorough. I have had to deal with my aging parents and their long term care policy for 3.5 years, now. I have to submit the logs from the caregivers amongst the myriad of things I have to accomplish. Kathy has assisted me every step of the way. I so appreciate her and this office for their attention to our situation!"
We responded:
"Emily, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor!

"
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Lily Rolfsen

July 7, 2026

5  out of  5
rating by Lily Rolfsen
"Melanie was super quick and easy to work with!"
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corey johnson

July 7, 2026

5  out of  5
rating by corey johnson
"Melanie was awesome. She explained everything so well and the process super easy. The pricing is also great. Thanks Melanie and thank you State Farm"
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Amelia Evers

July 1, 2026

5  out of  5
rating by Amelia Evers
"Melanie Cox was lovely to work with while setting up my renters insurance! She was incredibly patient, answered all of my questions, and made the entire process easy and stress-free. I truly appreciated her kindness and helpfulness. Highly recommend working with Melanie!"
We responded:
"Thank you, Amelia, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Melanie always puts our customers first. "
Profile photo of Maya Wresien

Maya Wresien

July 1, 2026

5  out of  5
rating by Maya Wresien
"Melanie was awesome! Answered so quick and got my plan started asap!"
We responded:
"Thank you, Maya, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Melanie always puts our customers first. "
Profile photo of Nathan Cox

Nathan Cox

June 30, 2026

5  out of  5
rating by Nathan Cox
"Melanie was great to work with. Great descriptions of policy and what it covers with multiple pricing options."
We responded:
"Nathan, we are grateful for your generous feedback. Our team values your confidence in us to handle your insurance policies."
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Tiffine

June 29, 2026

5  out of  5
rating by Tiffine
"Maddie provided excellent service while setting up the my new auto and renters policy. Maddie was professional, knowledgeable, and made the process easy to understand."
We responded:
"Thank you, Tiffine, for your positive feedback and for acknowledging the excellent assistance from Maddie! We greatly value your support and feedback."
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Shelly Burton

June 29, 2026

5  out of  5
rating by Shelly Burton
"Melanie Cox was so very helpful and kind with helping me. She was extremely thorough and saved me money!!!"
We responded:
"Thank you, Shelly, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! "
Profile photo of Casey Magyarics

Casey Magyarics

June 23, 2026

5  out of  5
rating by Casey Magyarics
"Maddie was able to help me save over $200/month on my car and renters insurance. I used to have USAA but their prices and customer service were seriously lacking.

Maddie was able to make my switch happen in under an hour-it was so easy and she was great to talk with and work with. I highly recommend her services to everyone!"
We responded:
"Thank you, Casey, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Maddie always puts our customers first. "
Profile photo of Caitlyn Anglin

Caitlyn Anglin

June 22, 2026

5  out of  5
rating by Caitlyn Anglin
"Ilena is wonderful to work with! She is personable and was very helpful/informative while making some important decisions. I would highly recommend this office, especially Ilena. Thank you so much for your help!"
We responded:
"Caitlyn, thank you for the five stars! We appreciate you! Ilena works hard daily to take care of all her customers!"
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Jennifer Crough

June 11, 2026

5  out of  5
rating by Jennifer Crough
"Excellent service from Ilena at Brian Arends’ State Farm Agency! She is knowledgeable, responsive, and ensures I take advantage of all the policy credits that I can. I’ve been a client for many years and I highly recommend them to anyone looking for reliable insurance guidance and outstanding customer service!"
We responded:
" Thank you, Jennifer, for your positive feedback and for acknowledging the excellent assistance from Ilena! We greatly value your support and feedback."
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L Pet

June 5, 2026

5  out of  5
rating by L Pet
"Melanie was so helpful, accommodating, and willing to answer any questions I had, in a short, to-the-point conversation. She is also very easy to reach. I am very thankful for her!"
We responded:
"Thank you for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Melanie always puts our customers first. "
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Abigail

June 1, 2026

5  out of  5
rating by Abigail
"Melanie was a pleasure to work with! She helped me arrange my policy and made the process incredibly easy."
We responded:
"Thank you, Abigail, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Melanie always puts our customers first. "
Profile photo of Andy Gullion

Andy Gullion

June 1, 2026

5  out of  5
rating by Andy Gullion
"Melanie was wonderful. She was kind, efficient, and made the process of getting renters insurance super simple. Definitely recommend her for all of your insurance needs!"
We responded:
"Thank you, Andy, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Melanie always puts our customers first. "