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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tara Baker

Tara Baker

September 23, 2026

5  out of  5
rating by Tara Baker
"Allie is a very attentive and friendly agent. She handles all of our new move-ins with grace and efficiency. We highly recommend her to anyone looking for any type of insurance!"
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Karin Moten

September 14, 2026

5  out of  5
rating by Karin Moten
"I had a wonderful experience working with Melanie Cox at State Farm. She was professional, knowledgeable, patient, and took the time to help me with both my daughter’s medical and auto insurance needs.

I really appreciated her time, effort, and attention to detail. Also, I want to recognize the kindness and understanding she showed when I needed to reschedule my appointment on September 11. As a veteran, her graciousness meant a lot to me.

Thank you, Melanie, for providing such professional and caring service. I highly recommend her to anyone looking for an insurance agent who genuinely cares about her clients!

Respectfully,
Karin Moten"
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Sabra Kessler

September 9, 2026

5  out of  5
rating by Sabra Kessler
"Melanie Foxx was absolutely amazing she was so patient with me asking the questions that I was curious about she was so sweet so kind she got me through the process so quickly also she is absolutely amazing this girl deserves a raise let me tell you! If you ever call State farm for insurance please ask for Melanie Foxx she is the best!"
We responded:
"Thank you, Sabra! I'm really happy to hear that Melanie provided such excellent service and made the process smooth for you. We’re proud to have her on our team, and I’ll be sure to pass along your kind words. We're always here if you need anything else!"
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Bobbie Glockler

September 8, 2026

5  out of  5
rating by Bobbie Glockler
"Melanie was prompt and easy to work with. She did a great job letting me know what I was paying for."
We responded:
"Thank you, Bobbie! I'm glad to hear that Melanie was able to assist you promptly and clearly. We strive to make sure you understand your coverage, and it's great to know we met your expectations. Feel free to reach out if you need anything else!"
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Luis

September 8, 2026

1  out of  5
rating by Luis
"I’ve been your customer for a very long time, but recently there has been a lack of customer service. I have sent multiple emails and I don’t get a response. I have requested a call back and I have not heard from you. If you put yourself in my position, you would realize that it does not feel good to be ignore, specially from your insurance company."
We responded:
"Hi Luis, thank you for taking the time to speak with us. We’re sorry for the frustration you experienced and appreciate you bringing your concerns to our attention. We value your business and are glad we had the opportunity to connect with you directly and discuss the situation. We appreciate your continued trust in us and look forward to providing you with the level of service you deserve moving forward."
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Michael Candler

September 2, 2026

5  out of  5
rating by Michael Candler
"Melanie was fantastic! She provided me with multiple options to fit my needs and I feel better protected now!"
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John Haskins

August 28, 2026

5  out of  5
rating by John Haskins
"Kudos to Melonie from State farm.
She gave me a great deal on renters insurance thank you Melonie"
Profile photo of Khalid Younis

Khalid Younis

August 26, 2026

5  out of  5
rating by Khalid Younis
"Thank you so much for helping me I like this office insurance State farm thank you for help Khalid"
Profile photo of Todd Perelmuter

Todd Perelmuter

August 26, 2026

5  out of  5
rating by Todd Perelmuter
"I wouldn’t get car insurance from anyone else. The service, care, and expertise from Brian and especially Kathy Davis who I’ve communicated the most with, always go above and beyond. The customer comes first with them. Fast, responsive, always helpful. Highly recommend."
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katlynn williams

August 21, 2026

5  out of  5
rating by katlynn williams
"I had such a great experience with Melanie. She was incredibly helpful, professional, and made the process of starting my new policy so easy. I truly appreciate them taking care of me, answering all my questions, and making sure I had the coverage I needed. I highly recommend State Farm to anyone looking for an insurance company that genuinely cares about their customers! Thanks again"
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Amy Terrell

August 19, 2026

5  out of  5
rating by Amy Terrell
"I was so very pleased with the service I was given by Melonie Everything was thoroughly explained to me and in an undersable way The agent was very thorough and made it easy to understand"
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Jake Crabtree

August 17, 2026

5  out of  5
rating by Jake Crabtree
"Super helpful and straight to the point."
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Jordan Cox

August 4, 2026

5  out of  5
rating by Jordan Cox
"Melanie was amazing!! She was on top of everything quickly and saved me a ton of money."
We responded:
"Jordan, thank you for taking the time to leave us a review! I'm glad to hear that Melanie was able to assist you efficiently and help you save money. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
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Kate LaMothe

July 30, 2026

5  out of  5
rating by Kate LaMothe
"Melanie Cox was amazing and extremely helpful when getting my insurance set up. It was an easy and quick process!"
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Bizzy

July 29, 2026

5  out of  5
rating by Bizzy
"The lady was very sweet and gave the best price she could give me and Mary off my renters insurance, which was very cheap. I definitely recommend going to them very nice and easy people to deal with."
Profile photo of Jayden Ball

Jayden Ball

July 28, 2026

5  out of  5
rating by Jayden Ball
"Maddie was very nice and helpful! She worked together with us to quote multiple cars until we found the right one. Thanks!"
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Crystal Ball

July 27, 2026

5  out of  5
rating by Crystal Ball
"Maddie Milewski Helped me tremendously. She’s always been so kind and patient. She helped me with getting my son started on insurance and then helped quote multiple options with purchasing his first car. We’re so grateful for her help."
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Brie C

July 27, 2026

5  out of  5
rating by Brie C
"Melanie was so helpful!! I called and she quickly got me exactly what I needed"
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Jackson McDonald

July 23, 2026

5  out of  5
rating by Jackson McDonald
"Agent Maddie Milewski did an amazing job helping me set up my renters insurance. Very kind and friendly, and very easy process all together. Would recommend!"
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Jacob Kahler

July 22, 2026

5  out of  5
rating by Jacob Kahler
"Melanie was great to work with and answered all my questions and walked me through all of the pricing and plan options! I’m really thankful she was able to help me and made changing policies really easy!"
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Sean Beam

July 20, 2026

5  out of  5
rating by Sean Beam
"Maddie took care of my friend and I and did a fantastic job getting us renter’s insurance at a great price!"
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Shane Gray

July 15, 2026

5  out of  5
rating by Shane Gray
"Melanie Cox was fantastic, thorough, and persistent in assisting me to get set up with auto and renters insurance much cheaper than I was previously paying. Highly recommend!"
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Alex Childers

July 14, 2026

5  out of  5
rating by Alex Childers
"Melanie was so easy to communicate with and made purchasing renter’s insurance so smooth! She was exceptionally friendly and a lovely first impression for someone moving down to Louisville for the first time. Highly recommend!"
Profile photo of Emily Digenis

Emily Digenis

July 14, 2026

5  out of  5
rating by Emily Digenis
"Kathy Davis exemplifies the entire work ethic of this office. She is diligent, hard working, and thorough. I have had to deal with my aging parents and their long term care policy for 3.5 years, now. I have to submit the logs from the caregivers amongst the myriad of things I have to accomplish. Kathy has assisted me every step of the way. I so appreciate her and this office for their attention to our situation!"
We responded:
"Emily, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor!

"
Profile photo of Lily Rolfsen

Lily Rolfsen

July 7, 2026

5  out of  5
rating by Lily Rolfsen
"Melanie was super quick and easy to work with!"